FAQ
Frequently asked questions
Before check-in
Check-in is guaranteed from 3:00 PM.
Please contact us if you would like to check the possibilities for early check-in.
Yes. If you arrive by car, we recommend driving to Nedre Korskirkeallmenningen 3 to drop off your luggage.
The nearest parking is in KlosterGarasjen and ByGarasjen, and we offer a 15% discount.
Contact the reception.
There are several ways to get to the hotel. See our own guide HERE .
Our French-inspired à la carte breakfast is included with all stays, which won special recognition during Twinings' Best Hotel Breakfast 2025. Bon appétit!
During your stay
Breakfast on weekdays is from 06:30 - 10:00 and on weekends from 07:30 - 11:00. This is served on the first floor in our restaurant, Brasserie Chérie.
Brasserie Chérie - 1st floor
On the first floor you will find Brasserie Chérie, our French-inspired restaurant.
Yvette Champagne Lounge - 2nd floor
On the second floor is the Yvette Champagne Lounge, perfect for a glass of champagne or an aperitif.
Bar Belle - 4th floor
At the top of the hotel, on the fourth floor, lies Bar Belle – a mysterious speakeasy bar with a unique atmosphere and creative cocktails.
No, unfortunately we do not currently have a gym or spa at the hotel. We are happy to share our best recommendations for nearby gyms and spas so you can enjoy a relaxing or active stay with us.
Yes, all rooms are equipped with modern air conditioning that functions as both cooling and heating.
Yes, we offer dry cleaning services on weekdays.
About the room
Yes, the hotel is non-smoking indoors, including all rooms.
Yes, we have an exclusive wine cabinet and minibar in all rooms and suites.
All our rooms and suites are equipped with a steamer and hairdryer, irons are available on request. A good selection of coffee and tea is available 24 hours a day on the second floor.
We offer a baby cot up to 2 years old on request. There is no possibility for an extra bed, but selected suites have sofa beds. Several of our rooms and suites also have the option of connecting.
Unfortunately, pets are not allowed at the hotel.
Payment and checkout
Regular check-out is 12 noon, please contact reception to check the possibility of late check-out.
We accept most card types such as American Express, and we are a contactless hotel.
All our prices include ordinary taxes and fees.
Generally
Yes.
See our own City Guide HERE with our recommendations.
Public transport (light rail, bus, train)
Airport bus
Taxi
Yes.
Yes.
Ja, vi har 5 handicap-vennlige rom i ulike romkategorier; Petite Chambre, Grande Chambre og Grande Chambre Noble.